Industry
Industry - Healthcare
The healthcare industry comprises several participants, all of whom face a number of challenges in their effort to reach out to their customer. Leveraging our advantages of resource skills and knowledge with our sensitivity to consumers’ medical needs, we bring you every bit closer to your consumers.
We let you focus on quality care of your patients while we work towards achieving operational effectiveness improving customer relationships and assisting in your growth plans. Our integrated solutions are personalized and convey a distinctive sense of empathy and care while help you control costs. We are able to transparently give more information about costs, products and options.
In our back office and our contact center operations, we streamline processes used by hospitals, integrated delivery networks, health maintenance organizations, physicians’ practices, medical clinics, health insurers, nursing homes, medical billing companies and other health-related businesses. We follow a result oriented project management methodology.
Our solutions include:
- Front-end patient registration, insurance eligibility verification, referrals and authorizations
- Medical Billing and Collection Services
- Medical coding, charge capture, payment posting, denial management, reimbursement and follow-up on commercial health insurance accounts receivable, medical record, retrieval, appointment scheduling for Insurance providers' office and claims processing
- Awareness of medical compliances such as HIPAA
